Privacy Policy

Refeed (“us”, “we”, or “our”) operates https://refeedreader.com (hereinafter referred to as “Service”).

Introduction

This Privacy Policy (the “Policy”) explains how Refeed collects, uses, and discloses personal information through its online platform (the “Platform”). By using or accessing the Platform in any manner, you acknowledge that you accept the practices and policies outlined in this Policy, and you hereby consent that we will collect, use, and share your personal information in the following ways. Any capitalized terms that are not defined in this Policy are defined in our Terms of Service.

Information We Collect

For our customers (and their end users of the Services) and Site visitors, we collect information you provide us, including when you register with us, interact with us, and information included in your models; information from third parties; and information collected automatically.

Information You Provide

We may collect information you provide to us when, for example, you sign up for an account or contact us or use the Services. We may also collect information from our customers about you if you are a Refeed end user or if you are an employee, contractor, or service provider of a Refeed customer. The information we collect may include:

  • Contact and account information, such as your first and last name, email address, account password, billing and/or business address, account tier;
  • Payment information such as credit card information, which is collected and processed by a third party payment processor, not Refeed; and
  • Any information you otherwise provide us such as information you include in an email to us or in interactions with customer service.

Information from Third Parties

We may collect information about you from third parties, as permitted by law, such as data providers, third-party advertisers, and other commercially available sources; public sources such as publicly available social media pages; and third-party services that you choose to connect to your models. We may combine this information with other information we collect.

Automatically Collected Information

When you interact with the Services, we may automatically collect information about your device, your use of the Services, and your online activity. Information about your device may include:

  • Device data, including but not limited to your device’s operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type (e.g., phone or tablet), IP address, MAC address, unique identifiers (including cookie identifiers used for advertising purposes), language settings, mobile device carrier, radio/network information (e.g., whether you are using WiFi, LTE, 3G), general location information such as city, state or geographic area.
  • Usage data, such as pages or screens you viewed, how long you spent on a page or screen, the website you visited before browsing to our website, navigation paths between pages or screens, information about your activity on a page or screen, access times, and duration of access, and whether you have opened our marketing emails or clicked links within them.

Security

We use commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your personal information. In addition, we rely on the technical safeguards provided by the third party service providers we use to host, store, and process your personal information. We cannot, however, ensure or warrant that your personal information on the Platform may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. We are not responsible to our users or to any third party due to any such loss, misuse, or alteration.

Changes to Policy

We’re constantly trying to improve the Platform, so we may need to change this Policy from time to time as well. The date of the last modification will also be posted at the beginning of this Policy. It is your responsibility to check from time to time for updates. By continuing to access or use the Platform, you are indicating that you agree to be bound by the modified Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us by email at [email protected]